Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Secure by Design
End-to-end encryption protects your conversations
No Data Sharing
We never sell or share your personal data
You're in Control
Delete your data anytime with one click
Minimal Collection
We only collect data necessary for our service
Account Information
- • Name and email address for account creation
- • Password (encrypted and never stored in plain text)
- • Profile preferences and settings
- • Subscription and billing information
Practice Session Data
- • Audio recordings of your practice sessions
- • Conversation transcripts and analysis
- • Performance scores and feedback
- • Session metadata (date, duration, scenario type)
Usage Information
- • How you use our platform and features
- • Device information (browser, operating system)
- • IP address and general location
- • Performance and error data
Service Provision
- • Provide AI-powered practice sessions
- • Generate personalized feedback
- • Track your progress over time
- • Manage your account and subscriptions
Service Improvement
- • Improve AI conversation quality
- • Develop new features and scenarios
- • Fix bugs and optimize performance
- • Analyze usage patterns (anonymized)
Communication
- • Send important service updates
- • Provide customer support
- • Send security alerts when necessary
- • Optional marketing communications
Legal Compliance
- • Comply with applicable laws
- • Respond to legal requests
- • Protect against fraud and abuse
- • Enforce our terms of service
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your practice session recordings are encrypted with unique keys.
Access Controls
Strict access controls ensure only authorized personnel can access systems. All access is logged and monitored for security purposes.
Infrastructure Security
Our infrastructure is hosted on secure, SOC 2 compliant cloud platforms with regular security audits and vulnerability assessments.
Data Minimization
We collect and retain only the minimum data necessary to provide our services. Unused data is automatically deleted according to our retention policies.
Access Your Data
Request a complete copy of all personal data we have about you.
Correct Inaccuracies
Update or correct any incorrect or outdated personal information.
Delete Your Data
Request complete deletion of your account and all associated data.
Data Portability
Export your data in a standard format to use with other services.
Opt-Out
Unsubscribe from marketing communications at any time.
File Complaints
Contact us or relevant authorities if you have privacy concerns.
Active Accounts
We retain your account and session data while your account is active and for a reasonable period afterward to provide continued service and support.
Deleted Accounts
When you delete your account, we permanently delete your personal data within 30 days. Some anonymized data may be retained for service improvement purposes.
Legal Requirements
Some data may be retained longer if required by law, for legal proceedings, or to protect our legitimate business interests.
Email: privacy@roleitup.com
Phone: +1 (555) 123-4567
Address: 123 Innovation Drive, Suite 400, San Francisco, CA 94105
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- • Update the "Last Updated" date at the top of this policy
- • Notify you via email if changes are material
- • Post a notice on our platform about significant changes
- • Give you time to review changes before they take effect